discovery plus not working on sky

For more help signing up activating and logging into discovery on all of your Sky Q boxes visit our step by step guide or watch our help video below. First make sure your Internet connection is up and running.


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In the discovery app and on the main home screen press left on your Sky remote control.

. Hi there there are known issues with Discovery and Sky at the moment. Try using Discovery Plus on a different device. If youre a new Sky customer with Sky Glass were unable to offer the free 12 month subscription.

Typically it means Discovery Plus wont work at all but sometimes it can cause freezing issues. When you click on this it will take you to a page that displays a new 6-digit code. Enter the activation code - this will activate your Sky Q boxSky Glass.

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Exit the app by pressing the Home button or the dismiss button on your Sky remote. Go run an Internet speed test to see how youre standing. If you would like discovery youll need to sign up directly with Discovery.

Mines all working but nothing plays on the sky q box just the blue circle scrolling round all the other apps working perfectly like Netflix YouTube etc but the D app just wont play anything. Sorry we are not able to process your request online when attempting to sign up. Discovery Plus not working.

Log on to your Discovery account. Enter the activation code - this will activate your Sky Q boxSky Glass. Restart the discovery app on your Sky Q set top box and select Continue with Sky Activation which is shown under the Login and Sign-Up buttons.

28 Dec 2021 1136 AM. If its too slow or intermittent then Discovery Plus wont work. I still have discovery plus active as a product under my account but it simply will.

Select log in. Is anyone else having issues with. 04 Jan 2022 0829 PM.

If you have a voice enabled remote please say Get Discovery Plus. Select Upgrade Now to continue the signing up process. We have got some updates planned soon but nothing confirmed date wise so it is likely the Discovery app issue will be resolved in those updates.

24 Nov 2020 1017 PM. And there is no specific date or time it is all day. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service.

Discovery Plus recommends the following speeds. Discovery plus not working. Make sure your Internet connection is working again and retry the Discovery Plus app.

I did a factory test so everything includes my apps are all up to date. Discovery plus not working. A menu will now appear on the left hand side of the screen pressing the down button on your remote select settings then press select.

Why cant i find the discovery app on my sky q set top box. Log on to your Discovery account. Posted by a Sky employee.

If youre seeing this message after using your Sky ID at. F ollow the instructions you see onscreen when launching the Discovery app. Discovery plus not working on sky.

Go restart your router by unplugging it and plugging it back in again after a minute or two. HiI keep having problems with my discovery plus on sky qas it keeps cutting out when Im watching something and the screen goes blankits really annoying when your watching a program and through the whole time you have to come out and go back into the app about 7 timesIve written to discovery and they told me to update the sky q box which I did and it still. If you have multiple streaming devices try using it on a different one to see if the problem.

Alternatively navigate to the promo rail in the Apps menu and select discovery. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box or Sky Glass or if Netflix Spotify YouTube Disney or any other TV app isnt working follow these troubleshooting steps.


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